FAQ

All of our formula products have quantity discounts in place; just go to the product details page to see the pricing table.  Bulk pricing discounts typically start at 2 boxes of formula for a 5% discount and typically increase to 12% for 8 boxes. 

Our "EU Bundles" are bundles of 12-24 boxes of formula shipped directly to your doorstep from our German warehouse using our free and lighting fast 3-5 day express courier service.  The quantity discount is already baked into the bundle price.

At Bottles & Burps, the more you buy, the more you save.

When buying EU bundles shipped from our German warehouse, the quantity pricing discount is already baked into the bundle price. 

Our standard, free and fast shipping option is FREE of charge and our "EU Bundles" shipped from Germany or the UK generally arrive in 2-4 days for must US-based customers.

To track your package, simply visit our tracking site: 

http://tracking.bottlesandburps.com/

You can track you package with either the tracking number we emailed to you OR your order number + email address.

Our warehouses ship every German and UK business day of the year. EU Bundle orders submitted prior to midnight Eastern Standard Time in the United States, will ship that same morning in Europe (i.e. potentially as little as a few hours later depending on when the order was placed).

We offer a 100% FRESH Guarantee at Bottles & Burps.  It should never happen with us, but IF you receive expired or shortly expiring product, we will immediately replace it for you, free of charge.  Just contact us on our toll-free number (84-GREENTOT), site chat (see blue pop-out on any page of our site) or e-mail at hello@bottlesandburps.com.  Please have the lot # on the bottom of your box ready for verification.

If, however, the inner foil containing your formula powder arrives damaged or compromised, please contact us at hello@bottlesandburps.com for resolution.

If it’s formula that was damaged, then you will need to check that the internal aluminum pouch is not damaged.  The cardboard boxes are made of organic cardboard that’s fragile and unfortunately the shipping process does occasionally dent the boxes.

Our European warehouses are located in the UK and in Germany.

EU Bundle orders placed before midnight Eastern Standard Time in the US, Sunday to Thursday, will be processed and shipped the following day. For example, if you order at 11:45PM on Monday, your order will actually be picked up in Europe by our couriers just a few hours later.

At this time we are unable to accommodate product requests beyond those products that we stock currently.

Holle Cow milk formula is Demeter certified, which means that all of the milk and many other major ingredients are produced on biodynamic farms.  While HiPP is also certified organic by EU law, the milk is not derived from biodynamic dairy farms.  In contrast to Holle, HiPP has added proprietary strains of prebiotics and probiotics (and has denoted them on the box as Combiotik) and also offers specialty lines, such as HiPP’s hypoallergenic formula line. 

Stage PRE can be used from birth onward and PRE is NOT a reference to premature babies. You will see on the box that the PRE says “Gut zum Zufüttern” which means “good for supplementing (breastfeeding).”

Stage 1 is recommended from birth onward

Stage 2 is recommended from 6 months onward

Stage 3 is recommended from 10 months onward

Stage 4 (made by Holle)  is recommended as a toddler milk for 12 months and beyond.  HiPP calls their "Stage 4" product Kindermilch 1+. 

Each 400g box of Holle yields approximately 90oz of formula. Each 600g box of Holle or HiPP yields approximately 140oz of formula.  Each 500g box of HiPP hypoallergenic yields approximately 116oz. 

No.  Our formula and food products are never subjected to irradiation.  There are several common misconceptions surrounding "irradiation."  Irradiation is not the result of x-rays and other customs and import related measures; hence, irradiation is not a function of the import method (container ship, airfreight, etc.).  Instead, irradiation is a method of utilizing radiation to kill food-borne bacteria and sterilize food.  HiPP and Holle formulas and products are NEVER subjected to irradiation.

We highly recommend this article on medium.com for more about irradiation in the context of European baby formula.

HiPP formula contains added prebiotics and probiotics.

You can usually expect to see expiration dates that are 6 to 10 months into the future, but due to production timing at HiPP and Holle, there may be periods of the year when you will encounter slightly shorter or slightly longer remaining shelf lives with us.  

Please keep in mind that in Europe the day and month are reversed relative to the US numeric date format.  For example, October 10, 2020 would be stamped on the bottom of your formula box as 05/10/2020.  The European date format is always Day / Month / Year, and does not follow the American convention of putting the month first.

HiPP Dutch 1 900g is same powder as the 600g boxes of German HiPP PRE and HiPP Dutch 2 900g is the same powder as German HiPP 2 No Starch.  To keep our prices as competitive as possible, we only carry the German version of HiPP for logistics and supply chain reasons.

If you click on a product on our site you will find the instructions under the INSTRUCTIONS tab to the right of the About, Benefits and Nutrition tabs.  

Additionally, in the ABOUT section of each product page you will see a link toward the bottom called Print English Instructions, such as this example for HiPP PRE.

Alternatively, if you view our Ultimate Organic Formula Comparison: HiPP vs Holle Formula you will see links to every HiPP or Holle formula we carry in the US for fast & free shipping to our customers.

Once you have opened the foil bag it lasts up to two weeks.  We highly recommend using our formula container, though. 

Please see each product’s description page to know how many ounces one box yields to calculate how many days it will take you to go through a box. 

48 hours or less…refrigerate after opening.

We advise using prepared formula within one to two hours, unless immediately refrigerated for later use within 24 hours. For our baby we make the formula just before each feeding.

European (and US) manufacturers of powdered formula DO recommend boiling the water.  The recommendation to boil the water is to eliminate the unlikely possibility of any bacteria in the powder.  Please remember to cool the water to about 120 degrees Fahrenheit, which is the optimal mixing temperature.  After mixing at this temperature it is extremely important to then further cool to body temperature (98-99 degrees F) before serving.

We recommend utilizing an airtight container, such as our FormulaBox product for sale on our site.